By accessing or using the Netlier platform, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform. These terms constitute a legally binding agreement between you and Netlier AB.
1. Agreement
2. Service Description
Netlier is an IT security assessment platform that enables users to perform security assessments, penetration tests, compliance audits, and continuous monitoring of IT infrastructure. The platform includes tools for external reconnaissance, network scanning, M365 security audits, vulnerability assessment, AI-powered analysis, and compliance reporting.
3. Account Responsibilities
- You are responsible for maintaining the security of your account credentials
- You must not share your login credentials with unauthorized parties
- You are responsible for all activity that occurs under your account
- You must be at least 18 years old to use the platform
- Accounts are created by invitation only; you must not share invite links
- You must promptly notify us of any unauthorized use of your account
4. Acceptable Use
You agree to:
- Only scan systems you are authorized to test
- Maintain proper scope authorization and rules of engagement for all assessments
- Comply with all applicable laws and regulations in your jurisdiction
- Not use the platform for unauthorized access to computer systems
- Not use the platform to attack, disrupt, or degrade third-party services
- Not attempt to reverse-engineer, decompile, or disassemble the platform
- Not use the platform to store or transmit malicious code
- Not resell or redistribute the service without written permission
6. Data Ownership
- Your data is your data. We do not claim ownership of your assessment results, reports, customer data, or any content you create on the platform.
- You grant us a limited license to process your data solely for the purpose of providing and improving the service.
- Upon account termination, you may export your data within 30 days. After 30 days, we will delete your data in accordance with our Privacy Policy.
7. AI Features
- Certain features use artificial intelligence (Groq / Llama) to analyze assessment data and generate summaries, narratives, and recommendations.
- AI-generated content should be reviewed by qualified security professionals before being presented to clients or used for decision-making.
- Netlier does not guarantee the accuracy, completeness, or reliability of AI-generated analysis.
- AI features are optional and can be disabled in your account settings.
- Assessment data sent for AI analysis is subject to Groq's data processing terms.
8. Service Availability
- We target 99.9% uptime but do not guarantee uninterrupted service.
- Scheduled maintenance will be communicated at least 48 hours in advance via email and in-app notification.
- We reserve the right to perform emergency maintenance without notice to address security or stability issues.
- We are not liable for damages resulting from service downtime or interruptions.
9. Limitation of Liability
To the maximum extent permitted by applicable law:
- The Netlier platform is provided "as is" and "as available" without warranties of any kind, whether express or implied.
- We are not liable for any damages resulting from security assessments you perform using the platform.
- Our total aggregate liability shall not exceed the fees paid by you in the 12 months preceding the claim.
- We are not liable for consequential, incidental, indirect, special, or punitive damages.
- We are not liable for any loss of data, revenue, profits, or business opportunities.
10. Intellectual Property
- The Netlier platform, including all software, design, branding, documentation, and underlying technology, is the exclusive intellectual property of Netlier AB.
- You may not copy, modify, distribute, reverse-engineer, or create derivative works based on any part of the platform without prior written consent.
- Reports, assessments, and other content generated by you through the platform remain your intellectual property, subject to our limited processing license in Section 6.
- The Netlier name, logo, and diamond mark are registered trademarks of Netlier AB.
11. Fair Use Policy
- All plans are subject to a fair use policy. "Unlimited" features are intended for normal business use and are not intended for automated bulk operations, resale, or redistribution.
- We reserve the right to throttle or suspend accounts that exhibit usage patterns significantly exceeding normal business use, after providing notice and a reasonable opportunity to reduce usage.
- Examples of fair use violations include: automated mass scanning of thousands of unrelated domains, using the platform as a backend for a competing service, or systematically redistributing generated reports to non-customers.
- If you anticipate usage that may exceed normal patterns, contact us to discuss Enterprise arrangements.
12. Subscription & Billing
- Subscriptions are billed monthly or annually, as selected at the time of purchase.
- You may cancel your subscription at any time; access continues until the end of the current billing period.
- No prorated refunds are provided for partial billing periods.
- Refund requests are handled on a case-by-case basis within the first 14 days.
- Prices may change with at least 30 days' written notice.
- Failure to pay may result in suspension or termination of your account.
13. Termination
- You may terminate your account at any time through your account settings.
- We may suspend or terminate accounts that violate these terms, with or without notice depending on the severity of the violation.
- Upon termination: data export is available for 30 days, after which your data will be permanently deleted.
- Sections 5, 6, 9, 10, and 14 survive termination of these terms.
14. Governing Law & Disputes
These terms are governed by and construed in accordance with the laws of Sweden. Any disputes arising out of or in connection with these terms shall be resolved in the courts of Gothenburg, Sweden.
15. Modifications
We reserve the right to modify these terms at any time. Material changes will be communicated via email and in-app notification at least 30 days before taking effect. Continued use of the platform after changes take effect constitutes acceptance.